Beyond the IT Help Desk: How to Grow Your Career

The base salary for Help Desk Engineer ranges from $56,732 to $71,072 with the average base salary of $63,283. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $57,749 to $73,012 with the average total cash compensation of $64,664. Cyberattacks are on the rise, so this area of IT is constantly evolving to keep pace with cybercriminals. Most network ops and information security jobs require a bachelor’s degree, and employers will likely favor candidates with some experience in a related field.

With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. This article is part of an IT Career News series called Your Next Move. These articles take an inside look at the roles related to CompTIA certifications. Each article will include the responsibilities, qualifications, related job titles and salary range for the role.

Salary Range

Enforce policies and procedures through direction and organization of front desk processes, managing the.. Display high levels of internal and external customer service. They are passionate about healthcare and are engineers and they don’t walk away from a problem before it.. Calling for service and notifying all pertinent team membersFollowing quality assurance guidelines and.. They are looking toward military veteran talent to join their team as Field Service Technicians.. Directing the workload and tasks of other field technicians, assembly and engineering personnel, while..

Cyclotron is searching for the right candidate to serve as our internal help desk/internal admin … It’s a peer-supported environment that honors the talent you bring to the table and … WGU is an accredited online university offering onlinebachelor’sandmaster’sdegree programs. Find out how different WGU is about personalizing and supporting your education.

Desktop Support Engineer – IT Specialist – Software

New Jersey pays Help Desk Engineers the most in the United States, with an average salary of $70,311 per year, or $33.80 per hour. The median salary for computer support specialists, the Bureau of Labor Statistics says, is around $52,000. Education requirements vary, but the job requires deep computer knowledge and good technical and interpersonal skills. Do you want to know what the average salary is for help desk support? More importantly, do you want to earn more than that? While a formal education may help you get the job, a college degree is not necessary to become a help desk technician.

help desk engineer salary

IT Helpdesk is considered to be a moderate bonus-based field. The people who get the highest bonuses are usually help desk engineer somehow involved in the revenue generation cycle. The figures provided here are averages of numbers.

Help Desk Engineer Salary by State

This means customer requests are handled more quickly and efficiently. Nowadays, IT help desk support engineers rely on advanced software in order to speed up the ticketing process. IT help desks are essential for most businesses. An IT help desk assists all users in troubleshooting a number of IT problems and issues. An IT helpdesk engineer can also earn a good salary and IT help desk jobs are always in demand. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

help desk engineer salary